Privacy Policy

1 Introduction

winjiliph ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the winjiliph Platform, accessible at winjiliph.asia. This Privacy Policy describes how winjiliph collects, uses, stores, shares, and protects personal information in connection with your use of the Platform, including the website, games, account services, and customer support.

This Privacy Policy applies to all registered users and visitors of the winjiliph Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with the winjiliph Terms & Conditions. Capitalized terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2 Data We Collect

winjiliph collects personal data that you provide directly, data generated through your use of the Platform, and data received from third-party service providers. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Mobile number and email address;
• Residential address (city, province, postal code);
• Government-issued Philippine ID details (for KYC verification).

2.2 Financial Data

• Payment method details (GCash number, PayMaya number, BPI/BDO/Metrobank account details);
• Deposit and withdrawal transaction history;
• Account balance information.

2.3 Usage & Technical Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used;
• Game history, bet amounts, and wagering activity;
• Login timestamps and access logs.

2.4 Communications Data

• Support chat transcripts and email correspondence;
• Feedback and survey responses;
• Promotional opt-in preferences.

2.5 Data Collected Automatically

When you visit the winjiliph Platform, certain data is collected automatically through cookies and similar tracking technologies. Please refer to Section 6 (Cookies & Tracking) for full details.

3 How We Use Your Data

winjiliph uses your personal data for the following purposes:

• Account Management: To create, maintain, and secure your winjiliph account, including verifying your identity and age;
• Service Delivery: To process deposits and withdrawals, settle bets, award bonuses, and provide all Platform features;
• Regulatory Compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations, KYC requirements, and gaming regulations;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and abuse of the Platform;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion and limit-setting tools;
• Marketing Communications: To send you promotional offers, bonuses, and updates — only where you have opted in to receive such communications;
• Platform Improvement: To analyze usage patterns, improve game offerings, and enhance the overall user experience on winjiliph.

winjiliph will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or as otherwise required by law.

4 Legal Basis for Processing

winjiliph processes your personal data on the following legal bases under applicable Philippine data protection law (Republic Act No. 10173, the Data Privacy Act of 2012):

• Contractual Necessity: Processing required to perform the contract between you and winjiliph (i.e., to operate your account and deliver gaming services);
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations and gaming licensing requirements;
• Legitimate Interests: Processing necessary for winjiliph's legitimate business interests, including fraud prevention, security, and Platform improvement, where such interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, and informed consent — particularly for marketing communications. You may withdraw consent at any time.

5 Data Sharing

winjiliph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly as necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions;
• Identity Verification Providers: Third-party KYC service providers who assist in verifying your identity and age;
• Game Providers: Licensed game software providers whose games are available on the winjiliph Platform, to the extent necessary to deliver game services;
• Regulatory Authorities: Philippine government agencies, including relevant gaming regulators and law enforcement, where required by law or court order;
• IT & Security Service Providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements;
• Professional Advisors: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

All third parties with whom winjiliph shares personal data are required to implement appropriate technical and organizational security measures and to process data only for the specified purpose.

6 Cookies & Tracking

The winjiliph Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. The types of cookies used include:

• Essential Cookies: Required for the Platform to function correctly, including session management and security tokens. These cannot be disabled;
• Functional Cookies: Remember your preferences (e.g., language, display settings) to personalize your experience;
• Analytics Cookies: Collect anonymized data about how users interact with the Platform to help us improve performance and usability;
• Marketing Cookies: Used to deliver relevant promotional content to users who have opted in to marketing communications.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the core features of the winjiliph Platform, but may affect certain personalization features.

7 Data Retention

winjiliph retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and legitimate business purposes. Specific retention periods include:

• Account and identity data: retained for the duration of your account plus a minimum of five (5) years after account closure, as required by AML regulations;
• Financial transaction records: retained for a minimum of five (5) years in accordance with Philippine financial record-keeping requirements;
• Gaming activity logs: retained for three (3) years after the relevant gaming session;
• Support communications: retained for two (2) years after the resolution of the relevant inquiry;
• Marketing preferences: retained until you withdraw consent or close your account.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with winjiliph's data disposal procedures.

8 Data Security

winjiliph implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the winjiliph Platform;
• Encryption of sensitive data at rest, including identity documents and financial records;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments;
• Multi-factor authentication for administrative access to data systems;
• Incident response procedures for detecting and responding to data breaches.

In the event of a personal data breach that poses a risk to your rights and freedoms, winjiliph will notify affected users and relevant authorities in accordance with applicable Philippine data protection law.

9 Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by winjiliph:

• Right to Access: You may request a copy of the personal data winjiliph holds about you;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to legal retention obligations;
• Right to Object: You may object to processing based on legitimate interests, including direct marketing;
• Right to Data Portability: You may request your personal data in a structured, machine-readable format;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the winjiliph support team via live chat or email. winjiliph will respond to verified requests within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

10 Children's Privacy

11 Cross-Border Transfers

winjiliph primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where cloud infrastructure or game providers operate internationally.

Where such transfers occur, winjiliph ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under Philippine law, including contractual data protection clauses with the relevant third parties.

12 Changes to This Policy

winjiliph may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Platform features. When material changes are made, we will notify registered users via the contact information on file or by posting a prominent notice on the Platform. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of the winjiliph Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by winjiliph, please contact our Data Privacy team through the live chat support available on the Platform, available 24/7.

You may also reach us by email at: [email protected]

winjiliph takes all privacy inquiries seriously and will respond promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.